Money Metals Exchange (“Money Metals”) values your privacy, and as a result we collect the minimum information on our visitors that allows us to provide you with the best possible service. This Policy describes the manner in and extent to which we collect and use your personal information online.
What We Collect from the User and How We Use It
During general visits to the site, Money Metals collects generic information about our visitors like pages browsed, web browser used, and other general usage information using Google Analytics. At no time is this linked to you personally. This general information helps Money Metals improve its Website and services and give you the best online experience.
Only during registration and site inquiries – in which we require email address and other pertinent personal information – is such information collected, and only with your permission, which is given as part of the registration process. Email addresses and other personal information collected is used for delivery of specific promotions and/or site inquiry. In addition, any email address collected during registration may be used to deliver advertising, promotional material, and helpful insights into the precious metals industry directly from Money Metals. You may opt out of receiving such material at any time. If you purchase precious metals from Money Metals (or sell precious metals to Money Metals), we maintain heavily safeguarded internal records on the transactions to ensure fulfillment of our obligations, delivery of customer orders, communicate about future orders, etc.
Money Metals does not share personal information of its paying customers with any third party without your consent, except as may be required by law or agreement. Such a situation might include disclosing personal information, whether by a legitimate legal requirement, involving a sale or transfer of the company or its assets, or to protect the legal interests of Money Metals Exchange. Because Money Metals believes privacy is important, disclosure of personal information is exceedingly rare. To modify the limited customer data we have collected or if you wish to “opt-out” of any free content or marketing you have received, simply please click the unsubscribe button on our email or contact us toll free at 1-800-800-1865.
Children and Privacy
Money Metals' Website is not intended for the use of children under thirteen years old nor is it directed to children under the age of thirteen. In compliance with the Children's Online Privacy Protection Act (COPPA), we do not knowingly collect personally identifiable information from children under the age of thirteen through the website or otherwise. If we learn that any user is under thirteen or that we have inadvertently received personally identifiable information from such a user, we will remove that user's information from our database. If you become aware that your child has registered with our website, contact us at 1-800-800-1865 or through our online form, and we will remove your child's information from our database.